You will receive a welcome email from SquidWeb support when you account is ready, this email will contain a unique URL link, follow it to set up your new password.
Once logged in for the first time you can edit your user settings to complete your account setup.
If you forget your password, use the forgotten password feature on the login page to send yourself a new link.
The crew chief of any given project has access to extra features that help them organize and oversee the crew.
This video guide will show you how these features work, including how to access and process project documents, pre-call and check-in the crew using the QR scanner and check them out again when the job is done.
After a job is complete and the office staff have processed the hours, the crew member will be asked to confirm the working hours are correct, if they are not the mobile app can be used to refuse the payroll and request a review.
The accounting team can respond to any refusals with corrections or updates!
The SquidWeb mobile app allows crew members to review and respond to job requests, check-in and out of the work site, manage upcoming appointments and set block dates.
This video will guide crew members through how to use all these features and navigate the app throughout the process of accepting a job to checking-out.
Under Appointments calendar an overview of the Contract hours, Planned hours & Vacation Account can be seen for a better understanding of the monthly hours planning. In order to be able to visualize this information the following user rights need to be given: for Contract hours -> Staff Contract: Read Own, for Planned Hours -> Time account: Read Own (also under staff contract there must be set vacation account), for Vacation account: Read Own (also under staff contract there must be set vacation account).
SquidWeb is Progressive Web App (PWA) so you can access it directly through your internet browser. You can save the page to your desktop as a shortcut to allow you to access it instantly, anytime.
The SquidWeb mobile app shortcut can also be saved to your desktop by selecting “install squidweb mobile app” from the google menu – a useful tool for crew members, planners and clients alike.
All new mobile users must first be given an account within SquidWeb, this video will show you how to create an account for a crew member and send them the welcome link that will help them get started!
The welcome link contains a unique URL that is only valid for 24 hours, if the crew member misses this window, they can use the forgotten password feature to send themselves a new link.
Project delivery notes can be created, signed and sent digitally and 100% paper free!
The crew sign off feature allows the crew leader to enter the hours of all crew members and generate a PDF of the DN for the client to check. The client can then add a rating and sign with their finger before the crew leader sends the document back to the office.
Signed documents will arrive in the project documents container for planners for process and be visible in the Today page Delivery Note container.
Once delivery notes are uploaded the delivery note can be processed under Project Document Inbox container. In order to see the option the permission needs to be assigned which is called: Automated Delivery Note.
By clicking “Automated Processing” under Project Document inbox container the Payable and Chargeable hours are automatically calculated. Before the visualisation can be seen under Project Crew Items table the notification of how many rows have been changed.
A client account can be access via a mobile device or desktop and will let clients keep up to date with their project’s progression.
Clients will be able to see all project information, crew lists and documents (if the rights have been set to “a”).
This tutorial video is created for the client, it explains all the features of a client account and shows them what they can do – share it with a new client to show them how it works.
When you add a new location to SquidWeb 3, geolocation data is used to calculate the location of a venue. The details you enter are used calculate where in the world your new location is and places the location pin on the map.
But remember, the pin will NOT be accurate to the front door of the location, this means you have to move the pin to the exact meeting point you want your crew members to use when they have a job there. This might be the loading bay of an arena or the service entrance to hotel, but make sure click and drag that pin to where you want the crew to meet!
Here is our guide to add new location in SquidWeb: